The Department for Communities and Local Government has published a report about working with troubled families

The Department for Communities and Local Government has published a report about working withtroubled families. The report uses available evidence to identify five key features of effective family intervention: a dedicated worker; hands-on support; a persistent, assertive and challenging approach; considering the family as a whole; and an agreed common purpose.
Source: Gov.uk 15 December 2012
Further information:
Working with Troubled Families: A guide to the evidence and good practice. (PDF)
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